1. Through Sales force Import wizard how many records we can
import?
Using Import wizard, we can upload up to 50000 records.
2. Import wizard will support for which Objects?
Only Accounts, Contacts and custom object’s data can be
imported. If we want to import other
objects like Opportunities and other object’s data, then we need to go for Apex
Data Loader.
3. What is app exchange?
The developed custom applications can be uploaded into the
app exchange so that the other person can share the applicaition.
4. What is a VLOOKUP in S.F?
VLOOKUP is actually a function in sales force which is used
to bring relevant value to that record from another record automatically.
5. When I want to export data into SF from Apex Data Loader,
which Option should be enable in Profile?
Enable API
6. What is a web - lead?
Capturing a lead from a website and routing it into lead
object in Sales Force is called wed-lead (web to lead).
7. What are the Types of Account and difference between them?
We have two types of accounts.
Personal accounts
Business accounts
In personal accounts, person’s name will be taken as primary
considerations where as in business accounts, there will be no person name, but
company name will be taken into consideration.
8. What is a Wrapper Class in S.F?
A wrapper class is a class whose instances are collections of
other objects.
9. What are formula and Rollup Summary fields and Difference
between them? When should Rollup- Summary field enable?
Formula: A read-only field that derives its value from a
formula expression that we define. The formula field is updated when any of the
source fields change.
Rollup Summary: A read-only field that displays the sum,
minimum, or maximum value of a field in a related list or the record count of
all records listed in a related list.
10. What is a Sandbox? What are all the Types of sandboxex?
Sandbox is the exact replica of the production.
3 Types:
Configuration
Developer
Full
11. What is the difference between custom controller and
extension?
Custom Controller: A custom controller is an Apex class that
implements all of the logic for a page without leveraging a standard
controller. Use custom controllers when you want your Visualforce page to run
entirely in system mode, which does not enforce the permissions and field-level
security of the current user.
Controller extension: A controller extension is an Apex class
that extends the functionality of a standard or custom controller.
Although custom controllers and controller extension classes
execute in system mode and thereby ignore user permissions and field-level
security, you can choose whether they respect a user's organization-wide
defaults, role hierarchy, and sharing rules by using the with sharing keywords
in the class definition.
12. What are different kinds of reports?
1. Tabular: Tabular reports are the simplest and fastest way
to look at data. Similar to a spreadsheet, they consist simply of an ordered
set of fields in columns, with each matching record listed in a row. Tabular
reports are best for creating lists of records or a list with a single grand
total. They can't be used to create groups of data or charts, and can't be used
in dashboards unless rows are limited. Examples include contact mailing lists
and activity reports.
2. Summary: Summary reports are similar to tabular reports,
but also allow users to group rows of data, view subtotals, and create charts.
They can be used as the source report for dashboard components. Use this type
for a report to show subtotals based on the value of a particular field or when
you want to create a hierarchical list, such as all opportunities for your
team, subtotaled by Stage and Owner. Summary reports with no groupings show as
tabular reports on the report run page.
3. Matrix: Matrix reports are similar to summary reports but
allow you to group and summarize data by both rows and columns. They can be
used as the source report for dashboard components. Use this type for comparing
related totals, especially if you have large amounts of data to summarize and
you need to compare values in several different fields, or you want to look at
data by date and by product, person, or geography. Matrix reports without at
least one row and one column grouping show as summary reports on the report run
page.
4. Joined: Joined reports let you create multiple report
blocks that provide different views of your data. Each block acts like a
“sub-report,” with its own fields, columns, sorting, and filtering. A joined report
can even contain data from different report types.
13. What are different kinds of dashboard component?
Chart: Use a chart
when you want to show data graphically.
Gauge: Use a gauge
when you have a single value that you want to show within a range of custom values.
Metric: Use a metric
when you have one key value to display.
Enter metric labels directly on components by clicking the
empty text field next to the grand total.
Metric components placed directly above and below each other
in a dashboard column are displayed together as a single component.
Table: Use a table to
show a set of report data in column form.
Visualforce Page: Use
a Visualforce page when you want to create a custom component or show
information not available in another component type
Custom S-Control:
Custom S-Controls can contain any type of content that you can display or run
in a browser, for example, a Java applet, an ActiveX control, an Excel file, or
a custom HTML Web form.
14. How to schedule a class in Apex?
To invoke Apex classes to run at specific times, first
implement the Schedulable interface for the class, then specify the schedule
using either the Schedule Apex page in the Salesforce user interface, or the
System.schedule method.
After you implement a class with the Schedulable interface,
use the System.Schedule method to execute it. The scheduler runs as system: all
classes are executed, whether the user has permission to execute the class or
not.
The System.Schedule method takes three arguments: a name for
the job, an expression used to represent the time and date the job is scheduled
to run, and the name of the class.
Salesforce only adds the process to the queue at the
scheduled time. Actual execution may be delayed based on service availability.
The System.Schedule method uses the user's time zone for the basis of all
schedules. You can only have 25 classes scheduled at one time.
15. What is PermissionSet?
PermissionSet represents a set of permissions that’s used to
grant additional access to one or more users without changing their profile or
reassigning profiles. You can use permission sets to grant access, but not to
deny access.
Every PermissionSet is associated with a user license. You
can only assign permission sets to users who have the same user license that’s
associated with the permission set. If you want to assign similar permissions
to users with different licenses, create multiple permission sets with the same
permissions, but with different licenses.
16. What are governor limits in Salesforc.com?
Governor limits are runtime limits enforced by the Apex
runtime engine. Because Apex runs in a shared, multitenant environment, the
Apex runtime engine strictly enforces a number of limits to ensure that code
does not monopolize shared resources. Types of limits that Apex enforces are
resources like memory, database resources, number of script statements to avoid
infinite loops, and number of records being processed. If code exceeds a limit,
the associated governor issues a runtime exception that cannot be handled
thereby terminating the request.
17. What are custom settings?
Custom settings are similar to custom objects and enable
application developers to create custom sets of data, as well as create and
associate custom data for an organization, profile, or specific user. All
custom settings data is exposed in the application cache, which enables
efficient access without the cost of repeated queries to the database. This
data can then be used by formula fields, validation rules, Apex, and the SOAP
API.
There are two types of custom settings:
List Custom Settings
A type of custom setting that provides a reusable set of
static data that can be accessed across your organization. If you use a
particular set of data frequently within your application, putting that data in
a list custom setting streamlines access to it. Data in list settings does not
vary with profile or user, but is available organization-wide. Because the data
is cached, access is low-cost and efficient: you don't have to use SOQL queries
that count against your governor limits.
Hierarchy Custom Settings
A type of custom setting that uses a built-in hierarchical
logic that lets you “personalize” settings for specific profiles or users. The
hierarchy logic checks the organization, profile, and user settings for the
current user and returns the most specific, or “lowest,” value. In the
hierarchy, settings for an organization are overridden by profile settings,
which, in turn, are overridden by user settings.
18. What are different portals in Salesforce.com?
Partner Portal:
A partner portal allows partner users to log in to
Salesforce.com through a separate website than non-partner users. Partner users
can only view & edit data that has been made available to them. An
organization can have multiple partner portals.
Customer Portal:
Customer Portal provides an online support channel for
customers allowing them to resolve their inquiries without contacting a
customer service representative. An organization can have multiple customer
portals.
19. What is the use of Salesforce.com Sites?
Force.com Sites enables you to create public websites and
applications that are directly integrated with your Salesforce organization
without requiring users to log in with a username and password. You can
publicly expose any information stored in your organization through a branded URL
of your choice. Sites are hosted on Force.com servers and built on native
Visualforce pages. You can user authentication to a public site using customer
portal.
20. What actions can be performed using Workflows?
Email Alert:
Email alerts are workflow and approval actions that are
generated using an email template by a workflow rule or approval process and
sent to designated recipients, either Salesforce users or others. Workflow
alerts can be sent to any user or contact, as long as they have a valid email
address.
Field Update:
Field updates are workflow and approval actions that specify
the field you want updated and the new value for it. Depending on the type of
field, you can choose to apply a specific value, make the value blank, or
calculate a value based on a formula you create.
Task:
Assigns a task to a user you specify. You can specify the
Subject, Status, Priority, and Due Dateof the task. Tasks are workflow and
approval actions that are triggered by workflow rules or approval processes.
Outbound Message:
An outbound message is a workflow, approval, or milestone
action that sends the information you specify to an endpoint you designate,
such as an external service. An outbound message sends the data in the
specified fields in the form of a SOAP message to the endpoint.
21. Workflow rules can perform which of the following actions
using standard Salesforce.com functionality?
A. Update a Field
B. Send an Outbound
Message
C. Send an Email
D. Create a Task
22. The Organization ID (Org ID) of a sandbox environment is
the same as its production environment.
False
23. Jim is a Salesforce.com system administrator for
Universal Products Inc (UPI). UPI
currently uses org-wide public read/write for accounts. The sales department is
concerned with sales reps being able to see each other's account data, and
would like sales reps to only be able to view their own accounts. Sales managers should be able to view and
edit all accounts owned by sales reps. The marketing department at UPI must be
able to view all sales representative's accounts at UPI. What steps must be
configured in order to meet these requirements?
A. Change Org-Wide
Security for Accounts to Private
B. Add Sharing Rule to
Provide Read Access to Marketing for Sales Representative's Accounts
C. Configure Roles:
Executive
-Marketing (Subordinate of Executive)
-Sales Management (Subordinate of Executive)
--Sales Representatives (Subordinate of Sales Management)
24. The Data Loader can be used with Group Edition.
False
25. What type of object relationship best describes the
relationship between Campaigns and Leads (using standard Salesforce
functionality)?
Many to Many
26. Which of the following are not valid Salesforce license
types?
A. Service Cloud
B. Platform
(Force.com)
C. Customer Portal
D. Gold Edition
E. Unlimited
Edition
F. Platinum Portal
Ans:D
27. Which of the following are either current or future
planned offerings by Salesforce.com or its subsidiaries?
A. Touch
B. Flow / Visual
Process Manager
C. Heroku
D. Sites /
Siteforce
Ans:All
28. Bob is a Salesforce.com consultant and is responsible for
the data migration of an implmentation for his client, Universal Systems Inc
(USI).
USI wants to migrate contacts and accounts from their legacy
CRM system, which has a similar data model (many contacts per one account;
primary keys exist on contact and account).
USI has provided Bob an export in CSV format of contacts and
accounts of their legacy CRM system. What method should Bob use to migrate the
data from the legacy system into Salesforce?
A. An ETL or
similar data migration tool must be used
B. Create an
external ID for account and use the data loader to upsert the data with
relationships intact
C. Insert accounts
into Salesforce and use Excel vlookup to match the legacy ID to the Salesforce
ID in order to insert associated contacts
Ans:B
29. Universal Products Inc (UPI) wants to perform a drip
marketing campaign on leads generated through website submissions. What is the ideal method to execute this type
of campaign?
A. Use Salesforce
campaign management and series of workflow rules
B. Integrate
Salesforce with a 3rd party vendor to perform marketing automation
C. Export the data
from Salesforce and manually send via 3rd party tool
Ans:B
30. Which of the following are not valid ways to migrate
metadata?
A. Data Loader
B. Change Sets
C. Force.com IDE
D. ANT Migration
Toolkit
31) You have a page with Standard Controller and one Extension
class.In Extenstion class you have a method name called save().Now when your
invoking save() method from page whether it will execute Standard Controller
save() method or Extension class save() method?
Ans : The Save() method from the Extenstion class will be
executed.
32) In a trigger you have addError() method and below that
statement you have a System.debug() statement.If addError() method is executed
in trigger in that case whether System.debug() statement will be executed or
not?
Ans : Yes,Even after addError() method got executed the
execution will not be stopped at that line and it will executes below the
System.debug() statement also.
33) If in your organisation Person Account feature is
enabled.Whenever your converting the Lead how you will decide which
Account(Business or Person) to be created?
Ans : Based on the company field value on Lead we will decide
whether to create Business Account or Person Account.If Company field value in
Lead object is blank then we will create Person account on it's conversion and
If Company Field value on Lead object is not blank we will create Business
Account
34) How will say particular lead is a Business Lead or Person
Lead?
Ans : Based on the company field value on Lead we will decide
whether that Lead is Business Lead or Person Lead.If Company Field value is
blank then it will be treated as Person Lead,If not it will be treated as
Business Lead
35) Lets assume your having a object called Quotes and it is
having 4 fields.Now I want to add one extra field to each and every record in
Quote object without creating it in Object and I want to display list of Quote
records on visual force page with 5 fields not with only 4 fields.
Ans : Whenever your working with these type of scenarios
(i.e., Add extra field to each and every record in object actually not creating
that field in object) we have to use Wrapper class concept which will add one
or more fields for each and every record.
36) When you will end up with MIXED_DML_OPERATION error in
Salesforce?
Ans: With in a single transaction if you are trying to
perform dml operations on setup objects and non-setup objects with same
user(Logged in user) than it throws that error.To avoid that error we need to
perform DML on Set up objects with logged in user and on non setup objects with
some other user using System.runAs() and vice versa
37) What are the limitations/considerations for Time-Dependent
Workflow?
You can not write time-dependent action on workflow rule
Evaluation Criteria of type Every time the record is created or updated.
Maximum you can write 10 time dependent triggers per one rule
Maximum of 40 actions only allowed per time trigger.
Workflow default user must be set up before creating
time-based rules
Precision limited to hours or days
Cannot convert leads with time-dependent actions in the
Workflow Queue.
Time triggers cannot be added to or removed from activated
workflow rules
38) While setting OWD (Organization wide sharing), can we
change/modify the setting of child record in case of Master-Detail
relationship?
Ans: No, child record is controlled by parent settings.
39) In case of Master-Detail relationship, on Update of child
record can we update the field of Parent record using workflow rule?
Ans: Yes, the Master fields are also available for evaluation
criteria.So, we can acheive this with workflow.For more information please
visit this post
40) Who can access “drag and drop dashboard”?Which type of
report can be used for dashboard components?
Ans : User who have permissions in managed dashboard can
access drag and drop dashboard.Summary reports and Matrix reports are used for
dashboard components.
